administrative assistant [Canada]


 
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Tasks

  • Arrange and co-ordinate seminars, conferences, etc.
  • Record and prepare minutes of meetings, seminars and conferences
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Order office supplies and maintain inventory
  • Arrange travel, related itineraries and make reservations
  • Greet people and direct them to contacts or service areas
  • Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
  • Type and proofread correspondence, forms and other documents
  • Respond to employee questions and complaints
  • Negotiate collective agreements on behalf of employers or workers
  • Establish and implement policies and procedures
  • Assign, co-ordinate and review projects and programs
  • Perform data entry
  • Provide customer service
  • Work with the marketing department to understand and communicate marketing messages to the field
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Large caseload
  • Large workload
  • Personal suitability

  • Ability to multitask
  • Accurate
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Judgement
  • Time management
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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